Privacy Policy
Last updated: 09 July 2026
MyCon Technologies is committed to protecting your personal information. This policy explains how we collect, use, and safeguard data for users of our digital applications.
Information We Collect
We may collect:
- your name and contact details
- login and account information
- subscription and billing details
- usage data within our apps
- information submitted through our website or apps
How We Use Your Information
We use your information to:
- process subscription payments
- provide access to our apps
- manage your account
- improve our digital services
- comply with legal requirements
Sharing of Information
We do not sell your data. We may share information only with:
- payment processors (e.g., Paystack)
- service providers who help us deliver our apps
- authorities if required by law
Data Security
We use industry‑standard security measures to protect your information.
Your Rights
You may:
- request access to your data
- request corrections
- request deletion (where legally allowed)
Contact privacy@mycon.co.za for any requests.
Our website may use cookies to improve your experience.
We may update this policy occasionally. The latest version will always be available on our website.
Refund Policy
Last updated: 09 July 2026
MyCon Technologies provides subscription‑based access to digital applications. Because these services are delivered electronically and often used immediately, refunds work as follows:
Subscription Services
- Subscription fees are non‑refundable once the billing period has started.
- If a subscription was purchased but the service was not activated due to a technical error, we will either activate the service or issue a refund.
Accidental or Duplicate Payments
If you believe you were charged incorrectly, please contact us within 7 days and we will investigate and resolve the issue.
Cancellation
You may cancel your subscription at any time. Cancellation stops future billing but does not refund past payments.
How to Request a Refund
Email support@mycon.co.za with:
- your name
- proof of payment
- description of the issue
We respond within 3 business days.
Terms of Service
Last updated: 09 July 2026
By using MyCon Technologies’ website or subscribing to our digital applications, you agree to the following terms.
Use of Services
You agree to:
- provide accurate information
- use our apps legally and responsibly
- not misuse or attempt to disrupt our digital platforms
Payments
- All subscription payments are processed through approved channels (including Paystack).
- Subscription fees renew automatically unless cancelled before the next billing cycle.
- Failure to pay may result in suspension of access.
Digital Services
Our apps are delivered electronically. Access may depend on internet connectivity or device compatibility.
Service Availability
We aim for high uptime but cannot guarantee uninterrupted service due to network or technical factors.
Limitation of Liability
MyCon Technologies is not responsible for:
- losses caused by misuse of our apps
- outages beyond our control
- third‑party platform failures
Account Termination
We may suspend or terminate accounts that violate these terms.
For support or questions: support@mycon.co.za